Hospitality Supervisor Course 
£100 per peron

Leading from the front
Event & Catering Operations

This course is designed to help individuals looking to progress in hospitality to the next level as a supervisor. This vocational one-day course covers the practical elements of a catering environment with guidance and knowledge provided in the process.
Course content 
Introduction to Hospitality & Standards  
Understanding Restaurant & Event Operations
Conflict Management
Sales Technique
Points of service – Enhancing guest experiences
Order making – Restaurant short hand & managing the pass
Payment and Tips – Cash handling, processes
Styles of Service – Restaurant
The Importance of team service – technique
Headwaiter Skillset, Top Tips & Your Hospitality Glossary
Learning Objectives 
Understanding how to use body language to your advantage
How to sell effectively
How to manage conflict
Re-cap essential must haves in a front of house role
Understanding the flow of service
Maximising spends per head
Knowledge of the different styles of service
Why is team work important
Course Duration 
7 hours including refreshment breaks and allowance for a lunch break
Couse includes
Training manual and work book is provided with a professional waiter’s friend.
Certificate to qualify for industry standards including all skills covered with a written reference.
Renard Resources will be your referee and confirm your aptitudes for the completed course.
Training is provided by a REC (Recruitment and Employment Confederation) accredited company

Course Dates

Friday 10th January 2020 
Friday 24th January 2020
Friday 7th February 2020 
Friday 21st February 2020 

Renard Training Academy 4th Floor, 67/68 Long Acre, Covent Garden, London, WC2E 8JD
Your requirements 
We will provide you recommendations of your attire for the course to ensure you get the most from the training.
To find our more contact Neil Preston       or call him on 020 7240 9555

Permanent Division

Permanent Division

Through this approach we are able to offer you candidate-centred recruitment.

Read more
Temporary Division

Temporary Divisions

We can offer you flexible hours, so you choose when you want to work.

Read more
Renard Division

Renard Training

We hope to help people reach new opportunities and develop themselves

Read more

Latest Jobs